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Solving ASP.NET Print and AJAX Problems

Suzan Kara

Issues with URL paths, server configuration, or file permissions are frequently the cause of problems with your ASP.NET application that function OK on localhost but cause problems when deployed on IIS, particularly with AJAX requests and printing. Let’s discuss potential fixes for these two issues.

AJAX Post URL Problem

After deployment, the AJAX request URL may not work properly due to different virtual folders or application paths.

Solution

  • Use Relative or Absolute URLs: Modify the URL property in your AJAX call to use a relative URL based on the application’s root. 
    url: "<%= ResolveUrl("~/Index.aspx/CodCompartimentGet") %>",
  • This ensures the correct path is used regardless of where the application is hosted.
  • Check IIS Application Configuration: Ensure your application is set up as an “Application” in IIS, not just a directory. This can affect how URLs are resolved.
  • Web.config: Ensure that your web.config allows for POST requests and that there are no URL rewriting or routing issues that might block or change your AJAX request paths.

Print Functionality Issue

The problem with the print functionality might be related to incorrect paths to CSS files or JavaScript files when deployed.

Solution

  • Use Correct Paths for External Resources: Use the ResolveUrl method or similar techniques to ensure paths to your stylesheets are correct.
printWindow.document.write('<link href="<%= ResolveUrl("~/Style/bootstrap/css/bootstrap.min.css") %>" rel="stylesheet" />');
printWindow.document.write('<link href="<%= ResolveUrl("~/Style/cssStyle.css?version=9") %>" rel="stylesheet" type="text/css" />');
  • Browser Security Settings: Ensure that the server allows pop-ups and that the print functionality is not being blocked by security settings.
  • IIS MIME Types: Ensure that the necessary MIME types for your CSS and JS files are correctly configured in IIS. If the server does not serve these files, the print functionality may not work as expected.

Final Thoughts

  • Debugging: Use browser developer tools to inspect the network tab and console errors when the AJAX request or print function is triggered. This will give you more information on what might be going wrong.
  • Permissions: Ensure the IIS application pool has the correct permissions to access the required files and directories.

Applying these changes should help resolve the issues you’re encountering on IIS.

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